Terri Sullivan founded Meridian in 1985 with a simple objective:

"Provide great service to our customers."

Today, the objective is more relevant than ever and is continuously propelling the company into achievement. Terri recognized early on how important service would become to equipment dealership business models, and guided Meridian in making service the priority in the organization, not just moving "boxes".

Terri is actively engaged in keeping Meridian ahead of the technology evolution, placing importance on software-based solutions and integrated business technologies.

To read more about Terri, click here.

Formerly the Vice President of Operations, Matt Williams was named Executive Vice President in January 2009. In this capacity, Matt is overseeing Meridian's expansion into information technology consulting and services. Matt supports a management team and staff of over 80 full-time employees, including the oversight of an expansion effort in the Tidewater area of Virginia. He often interfaces directly with clients, to gain insight into workflow goals and processes to recommend specific software solutions. He brings over 16 years of technical and management experience to Meridian.

"We have assembled a team of the very best technicians, connectivity and solutions experts, customer service reps, and administrative staff in our industry. We know our work ethic, expertise, and integrity of our people is essential to success in the market."

Juliana McKee is responsible for the management of the entire sales and marketing side of Meridian.  With her vast sales experience in the document solutions industry, Juliana joined Meridian in 2002 as VP of Sales. During her tenure, we've tripled our revenues and been named one of the best performing independent Ricoh dealerships in the nation. She leads a fiercely loyal and accomplished sales team that average 14 years of industry experience.

"It's our focused, service-based philosophy that has turned our business into a team of over 80 employees. With our offices serving thousands of organizations, our internal advancement programs have enabled our employees to enhance their skill-sets in all aspects to better serve our customers. Our people really do make a difference."

As CFO, Laura Smith is responsible for the financial health of Meridian, and has been with the company since 1992. Industry changes almost ten years ago required major adjustments.  While revenues and contract awards were growing, the associated costs with growth resulted in shrinking profits. After diligent research and analysis, Laura selected and implemented a business model to solve this problem that included a series of benchmarks and metrics best suited for our industry and goals. Meridian's revenue from 2003 to 2006 grew 44.9 percent.

Laura was recognized in 2007 by SmartCEO magazine as being one of the top CFOs in the metro area.

To read more about Laura, click here.

Tony Durnbaugh has over 30 years of direct technical service and management experience. Tony is ultimately responsible for service metrics, with a focus on quality assurance. His other areas of management include the recruiting, training, testing, scheduling and performance assessments for 25 field service technicians. Tony has successfully held multiple technical positions including Service Technician, Area Supervisor, and currently serves Meridian as Director of Service.

"Since joining Meridian, we have lost exactly zero technicians to the competition. That is unheard of in this industry. Our technicians love working for Meridian. They are directly compensated for keeping our customers up and running."