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Satisfaction Survey

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This survey is intended for our existing clients that have received service and/or products from us. We value your feedback. There are only a few questions so it should be painless! We want to know how we're doing. We also want to know if you have been made aware of all of our efficiencies.

Please rate the following areas of our performance:

Product Training:   
Responsiveness of Rep:   
Service Response Time:   
Technician Ability:   
Accurate Invoicing:   

Do you know you can request service online - and track it? Your online CIA account also allows you to view service history, order supplies, access invoices and statements - and much more.

Yes, I'm a pro.
Yes, but I could use more training.
No, but I could use the benefit.
No. Not interested.
Other (please specify.):

Are you aware of the many solutions we offer for workplace efficiencies? (Please check all that apply.)

Document Management
Print Management
Cost Reduction & Recovery
Web-to-Print Software
Variable Data & Logical Forms
Onsite Support
Fleet Management
I thought you only sold copiers...

Number of devices in your office serviced by Meridian:

1-3
4-15
16+
Other (please specify.):

First Name:  
Last Name:  
Company/Organization Name:  
Your Email Address:
We will never share your information.		  
   

We value any feedback you may have. Please feel free to pat us on the back or get something off your chest.

To encourage participation, your name and contact info are not required. However, if you have any criticism, please don't remain anonymous. As a service-based company, we strive to provide great service to all of our customers.