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Services Commitments Our Technicians
Services Commitments Our Technicians
Our Technicians
Good technicians are in demand. It’s been our experience that finding and retaining the best technicians means that we’ve got to be their best employer. Our technicians average over seventeen years of industry experience. The “Meridian years” for our technicians average 5.2 years, yet 65% of our current technician pool was hired after 2003. Those are pretty incredible figures that indicate we have careers, not jobs.
Each technician carries current manufacturer certifications. We also have an in-house, certified training program, led by a trainer with more than 10 years of teaching experience and 28 years of industry experience. At the end of the day, we are fully aware that we might be selling you something that another company sells. We can claim that our product is that much better, but really, what's better is...us.
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“We are the frontline in keeping our customers happy. At Meridian, management truly appreciates that. We can do what needs to be done without being hounded about the bottom line, which is what I’ve experienced at other companies.” |
“I have been in this industry for almost 30 years. Since joining Meridian, we have lost exactly zero technicians to the competition. That is unheard of in this industry. Our technicians love working for Meridian. They are directly compensated for keeping our customers up and running.” |
“We bring much more to the table. We know the benefits of outstanding service and a prompt response time. We work together well. This formula makes a successful team. As an employee, you don’t feel micro-managed and you’re given the freedom to find your best way to get the job done.” |
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Do you think you have what it takes to be part of the Meridian team?