Not only do we have incredible technicians and competitive service guarantees, our maintenance options also set us apart from other companies. We want to provide the plan that works for you, so you know exactly what to expect should something go wrong with your equipment.

Dedicated Specialist. Your account will have a dedicated contract specialist. While each specialist is cross-trained, the difference here is that you will not be directed to a call center with transfers, hold times and other general frustration. You can call on this person for any contract related questions.

Easy Modifications. Our specialists are customer-focused and willing to make adjustments to contracts, based on fluctuating volumes, peak periods and overall preferences to maximize your plan's value. You can select all-inclusive, semi-inclusive, parts and labor only, and even labor only plans.

Tiered Billing. We offer tiered billing, which typically makes our clients more comfortable when budgeting. We believe that the looming threat of overages during a billing cycle should not impact whether or not you get your documents produced. With tiered billing, the higher number of impressions made will result in a lower cost per impression.

Billing Cycle Choice. We believe in the flexibility to choose your preferred billing cycle for your convenience and your industry. Traditional cycle options are monthly, quarterly, and semi-annually.

No-Penalty Cancellation. Another thing that separates us from other companies is that we do allow a no-fee, no-penalty cancellation. We doubt you'll cancel, but all we need is 30 days notice and we'll go away.

Bundled Plans. You can bundle your plans together. Consolidate the number of invoices you receive and the number of vendors you rely on. We can provide maintenance plans for your printers and faxes, no problem.

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